Mystery Shopping from MarketChecker
Mystery Shopping with Professional Customers - If you need objective, independent,
face-to-face feedback on the performance of your customer-facing staff (or
perhaps the premises), this is the service for you.
MarketChecker carries out telephone mystery caller and mystery visit programmes
using our nationwide network of over 25000 mystery shoppers. We will provide
tailor-made, cost-effective feedback, reports and league tables that will,
amongst other things:
- Improve staff performance and site standards
- Boost customer flow
- Enhance loyalty
- Increase purchase likelihood
Mystery shopping is perceived by some as solely a consumer activity.
Please note that, in addition to consumer evaluations, we also cater for the
increasing numbers who wish to evaluate business-to-business selling or enquiry
situations, with our professional customer service.
Mystery shopping with MarketChecker will give you a customer's perspective
of your key people, the ones at the sharp end. If you wish, we can also make
comparisons against other organisations.
Examples of Regional Leagues and individual Branch Reports can be downloaded
Mystery Shopping Reports.
Ask for a quotation and we think you'll be pleasantly surprised.